Privacy Policy

Table of Contents

1. Introduction

Udhyam Financial Services Private Limited (“UFS”), a company with its registered office at House no 2B, Garden homes apartment, Sivanchetti garden post, Aga Abbas Ali road, Ulsoor Bangalore Karnataka Pin Code – 560042, India which owns and operates the website www.udhyamfin.com (hereinafter referred to as the “Website”) is committed to protecting Your privacy and the information that You share while using the Platform. We value the trust You place in Us. That’s why, We maintain the highest security standards for securing the transactions and Your information.
This privacy policy gives you details about our data collection methods and usage. You are advised to read this privacy policy along with the terms of use and other information in the Website.
USERS PLEASE TAKE NOTE THAT ANY STATEMENTS MADE ON UFS WEBSITE/APPLICATIONS SHALL NOT BE CONSTRUED AS AN OFFER OR PROMISES FOR GRANT OF ANY FINANCIAL SERVICES.

You will be able to use Our Website or Services as per Term of Use.

2. Personal Information

For the purpose of providing you the required services, we require you to enroll yourself on our Website and get yourself registered.

1. If you choose to become a registered member of our Website, you are required to share your name, e-mail address, gender, date of birth, postal address, phone number, a unique login name, password, password validation, income tax details, marital status, details, family details, business information and other details shared via application form or via email or via any other medium (the “Personally Identifiable Information”).
2. UFS may also collect other information specific to provide you service each time such as name, bank statements, KYC documents, personal details, business details, income tax details, marital status, family details and other information via application form or via email or via any other electronic medium or via printed form (the “Service Information”).
3. Additionally, UFS collects your other details including but not limited to your feedback, suggestions, views, opinions, etc. shared on our Website (the “User Information”) that may be shared/volunteered by you on our discussion forums or other pages of our Website. Such information being in the public domain is available for access for all our Website’s users and visitors. You are advised to exercise discretion before you make such User Information public, as such information is vulnerable to misuse and can be easily misused. UFS in this regard fully disclaims any liability (ies) or claim(s), which may arise by use/misuse of User Information shared by you, by any third party or any party not known to UFS
4. Information exchanged by you with UFS in the form of written communication, responses to emails, feedback required from you, participation in discussions, etc. is handled with confidentiality and is available for the exclusive use of UFS.
5. We at UFS always strive to protect the users’ Personally Identifiable Information and Service Information with a degree of care, reasonably expected from us, to prevent the unauthorized use, dissemination, or publication of these information as we protect our own confidential information of a like nature. The information we collect is limited to information provided by you on applications or other web forms. The information gathered is needed to help us understand the needs of the users and the members to provide them with excellent customer service, for internal record keeping, to improve our products, services and customer satisfaction.
6. We at UFS do not compromise with the security of the users and the members Personally Identifiable Information and Service Information at any level and we implement various security measures to prevent unauthorized access and maintain the safety of the Personally Identifiable Information and Service Information of the users when they enter, submit, or access our Website. The Personally Identifiable Information and Service Information you provide to us will be retained for minimum [one year] or such period as may be statutorily or contractually requiredPlease note that UFS DOES NOT trade or sell your Personal Information in any manner, except as specified herein, or if express consent is sought from you

3. EXCEPTIONS

We will not voluntarily disclose your information with us but in exceptional circumstances we may do so if we are required by a Court Order, by Government Authorities, by Law Enforcement Authorities or by other legal processes or where it becomes necessary to do so to protect the rights or property of Udhyam Financial Services Private Limited or its affiliate

4. NON-PERSONAL INFORMATION

UFS also collects certain other information from you on your visit to our Website such as your information about your operating system, browser type, the URL of the previous web site you visited, your internet service provider and your IP Address (the “Non-personal Information”). This information cannot be easily used to personally identify you. We use Non-personal Information for the purposes including but not limited to troubleshoot connection problems, administer the Website, analyze trends, gather demographic information, to ascertain how our visitors use our Website, including information relating to the frequency of visits to our Website, average length of visits, pages viewed during a visit, ensuring compliance with the applicable law, cooperating with law enforcement activities, etc. This information is used to improve the site content and performance. You also agree that UFS may gather usage statistics and usage data from your use of our Website to evaluate your use of our products/services, to improve our products/services, Website content and to ensure that you are complying with the terms of the applicable agreements between you and UFS.

The statistics and data collected may or may not be aggregated. These statistics contain no information that can distinctly identify you.

We may in future also share this information with third party service providers or third party advertisers to measure the overall effectiveness of our online advertising, content, programming and for other bonafide purposes, as we may desire. By usage of our Website you expressly permit UFS to access such information for one or more purposes deemed fit by UF

5. COOKIES

You are also being made aware that non-personal information and data may be automatically collected through the standard operation of UFS internet servers or through the use of “cookies” and that UFS cannot control the use of cookies or the resulting information by advertisers or third parties hosting data for.

6. SESSION DATA

We automatically log generic information about your computer’s connection to the Internet, which we call “session data”, that is anonymous and not linked to any personal information. Session data consists of information such as the IP address, operating system, type of browser software being used by you and the activities conducted by you on our Website. An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyze things such as the items visitors are likely to click on most, the manner in which visitors click preferences on our Website, number of visitors surfing to various pages on the site, time spent by the visitors on our Website and frequency of their visit. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor’s Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.

OTHER

We may from time to time add or enhance products/services available on our Website. To the extent these products/services are provided to and used by you, we will use the information you provide in this regard to facilitate the products/service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store and publish such information to assist us in making the site better and easier to use.

7. Use of Information Collected by UFS

Any information shared by you is used by us and/or authorized third parties/service partners to support your interaction with us, to offer you services in the best possible manner and to contact you again about other services and products that we offer. By submitting your Personal Information to UFS, you expressly acknowledge and consent to UFS to use such information and to process the same in a manner deemed fit by UFS. This may involve conducting data analysis, research based on reviews about deals, transfer of your Personal Information to third party experts for the purpose of outsourcing services offered to you by UFS , etc. The information collected by UFS will be used by us for the following purposes:

1. To provide products you have requested
2. To provide services you have requested;
3. To provide information to our partners to assist in making, credit decisions about you;
4. Contact you as a survey respondent
5. To disclose the information under special circumstances such as compliance with the applicable local law, court summons, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.
6. Search credit bureaus and fraud prevention agencies;
7. To get in touch with you when necessary and contact you by email, SMS, letter, telephone or in any other way about our products and services;agencies, universities and similar to carry out research;
8. To identify, prevent, detect or tackle fraud, money laundering, terrorism and other crimes;
9. To form a view of you as an individual and to identify, develop or improve products, that may be of interest to you;
10. Provide information to independent external bodies such as governmental departments and d) To help investigate violations of our terms of use or to defend against legal claims;
11. Perform other administrative and operational purposes including the testing of systems;
12. Trace your whereabouts;
13. Recover any payments you owe to UFS or partners; and
14. Comply with our regulatory obligations;
15. To show you advertisements;
16. To maintain records under applicable law or a may apply to pursuant to agreements executed by UFS;
17. Carry out, monitor and analyze our business, Carry out market research, business, and statistical analysis and also direct our efforts for product improvement;
18. Carry out audits;

8. RETENTION OF INFORMATION COLLECTED

Retention of information collected: The information collected from you will be retained

1. 1. during the validity of your Account and for the purpose of submission of such information;
   2. as consented by you while creating your User Account; and
   3. as required by any law for the time being in force including but not limited to the norms prescribed under Prevention of Money Laundering Act, 2002.

While you may terminate your account as per our terms of use, your information may remain stored in the archives on our servers even after the deletion or termination of your account.

9. PROMOTIONAL INITIATIVES

UFS may have a presence on social networking Websites including but not limited to LinkedIn, Facebook, Twitter, YouTube and blogs which are promotional and business initiatives to connect to a larger group of people. The domain links contained therein may either direct you to our Website or request your participation by way of feedback, suggestions. UFS in this regard fully disclaims any liability (ies) or claim(s), which may arise by use/misuse of your feedback, suggestions, views, etc. on any of the aforementioned networking Websites or blogs, by any third party whether or not known to UFS.

10. Third-Party Advertisements

UFS may use third-party advertising companies to serve ads when you visit Our Website. These companies may use information about your usage preferences (but not your Personally Identifiable Information) based on your visits to this and other websites in order to provide advertisements about goods and services of interest to you, UFS is not responsible for product and services of such websites and is also not responsible for their privacy practices, which UFS does not own, manage or control.

11. DOES UFS PROTECT MY PERSONAL INFORMATION?

Our Website has reasonable security measures and safeguards in place to protect your privacy and your information from loss, misuse, unauthorized access, disclosure, destruction, and alteration of the information in compliance with applicable laws. Further, whenever you change or access your Account on the Platform or any information relating to it, we offer the use of a secure server. We cannot however ensure or warrant the security of any information You transmit to UFS or guarantee that your information provided to UFS may not be accessed, disclosed, altered, or destroyed by a breach of any of our security measures and safeguards. It is further clarified that you have and so long as you access and/or use the Website (directly or indirectly) the obligation to ensure that you shall at all times take adequate physical, managerial, and technical safeguards, at your end, to preserve the integrity and security of your data. This Privacy Policy and the security controls and practices implemented by UFS to protect your data shall be the reasonable security practices and procedures under section 43A of the Information Technology Act, 2000. Further, your account information is password-protected for your privacy and security. You shall be the custodian of your password and comply with the applicable terms mentioned in the Website in this regard. UFS assumes no liability whatsoever for any disclosure of Personal Information due to unauthorized third party access or other acts of third parties, or any other acts or omissions beyond reasonable control

12. DOES UFS SECURE THE CONTENT ITS USERS POST FROM OTHER USERS?

The content that you store, post, or transmit on or through our Website, may be accessed by other users (registered or unregistered), including people that you do not know. The content/images that you post/share on our Website may be prone to misuse by a party not known to you. UFS in this regard fully disclaims any liability (ies) or claim(s), which may arise by use/misuse of such content, by any third party or any party not known toUFS . We suggest that you exercise care and caution in communicating with other users and only disclose your information to other users that you know to be trustworthy. You should not assume that your content will be kept private.

13. WHAT SECURITY PRECAUTIONS ARE IN PLACE TO PROTECT AGAINST THE LOSS, MISUSE, OR ALTERATION OF YOUR INFORMATION?

UFS makes every reasonable effort to preserve the privacy and confidentiality of your information shared with us. We implement standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no Internet site can fully eliminate security risks.
We reserve the right to disclose information shared by you without your consent (express or implied) and without any liabilities to you when required or permitted by law and we have a good-faith belief that

1. 1. such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on us or
   2. to conform to the legal requirements, compliance/reporting to administrative and judicial authorities, as may be required
   3. protect and defend the rights or property of UFS , or the users of UFS,
   4. person(s) or company (ies) who provide certain support services to us, and
   5. person(s) or company (ies) who share certain responsibilities/obligations of UFS.

Further, we reserve the right to disclose information shared by you without your consent with entities engaged in providing the credit scores or credit information related services like CIBIL, etc.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at [email protected]

14. WILL UFS CHANGE PRIVACY POLICY IN THE FUTURE?

UFS reserves the right to change or update this Privacy Policy or any other of our Policies/Practices at any time. The same shall be notified to you by posting such changes or updated Private Policy on the page. Any changes or updates will be effective immediately upon posting to this web site.

YOUR CONSENT

By clicking the “I accept” button provided at the sign-up page for the Website you expressly consent and confirm to UFS collecting, maintaining, using, processing and disclosing your Personal and other Information in accordance with this Privacy Policy. You specifically consent and grant us authority to (i) share your information with third parties Provide the product or service you have requested; and (ii) to enable them to contact you or to certain service partners in order to respond to your queries / comments or to resolve service issues and to serve you better. You also consent and authorize us, our affiliates & our associate partners to contact you via email or phone call or sms and offer you their services/ product, impart product knowledge, offer promotional offers running on their Websites & offers offered by the associated third parties. Irrespective of whether or not you have registered yourself under DND or DNC or NCPR service, you are authorized to give you a call from UFS & its associates / partners for the above- mentioned purposes.

15. CHANGES IN PRIVACY POLICY

Our Privacy Policy might change from time to time, and UFS will provide notice of it on your email address linked to your Account or can be seen by you in our Website.

16. INCORPORATION OF PRIVACY POLICY TO THE TERMS OF USE

This Privacy Policy is incorporated to the Terms of use (Terms) and other specific terms of this Website/Services/Account.

17. GRIEVANCES

In accordance with the relevant provisions of the Information Technology Act, 2000 and Rules made thereunder, the name and contact details of the Grievance Officer who can be contacted with respect to any complaints or concerns including those pertaining to breach of UFS’s Terms of Use, Privacy Policy and other policies or questions are published as under:

Grievance Officer Name: Mr. Mahendra Aditya Sahu,
Email address: [email protected]
Contact No – 895114171
The Grievance Officer can be contacted between 10:30 a.m. to 6:00 p.m. from Monday to Friday except on public holidays.